Last Updated: January 15, 2026
This Privacy Policy (“Privacy Policy” or “Policy”) explains how OneMall (“OneMall,” or “Company,” or “we,” or “us,” or “our”) collects personal information based on your interactions with us online, including on our website, mobile application, and other online or offline interactions (collectively, the “Services”). This Policy applies to our collection and use of personal information and describes rights you may have with respect to your personal information. By using this website and our Services, you agree to the terms of our User Services Agreement, including this Policy.
This Policy does not cover the personal information we collect about employees and independent contractors, or job applicants.
Notice at Collection: Personal Information We Collect
We collect the following categories of personal information directly from our customers, website users, and representatives of entities with which we do business or may do business when accessing our Services and/or through other interactions with us, subscribing to our YouTube channel and/or other social media accounts, requesting information about our Services or products and services, emailing or calling us, registering for an account, placing an order for purchase, receiving points or other membership rewards, completing a survey or membership form, submitting a review or evaluation of our Services and/or our products and services, or voluntarily providing information to us through our Services or by email and/or phone call. We will continue to collect your personal information from the same sources.
The categories of personal information we have collected from these sources during the 12 months preceding the date of this Policy, and will continue to collect, include the following:
- Personal Identifiers: name, mailing address, email address, telephone numbers, billing and shipping addresses, location, account log-in information (e.g., usernames and password), IP address, purchase history, and other similar information and unique identifiers.
- Commercial and Financial Information: records of products ordered or considered; other purchasing or consuming histories; and payment information.
- Internet or other electronic activity information: your device, browser type, and/or operating system; your browsing and search history on our Services; and other information regarding your interactions with our Services and advertisements.
- Inferences derived from personal information we collect.
Notice at Collection: Purposes for Collection of Personal Information
We collect your personal information to provide and update our Services, including any functionalities and features of our Services; to provide our products and services; to process and fulfill customer orders; provide surveys and/or research questionnaires related to your opinions of our current and/or future products and services; to process your payment information; to arrange and ensure delivery of your customer orders; to contact you from time to time; to deliver news and other information about OneMall, advertisements, and marketing or special promotions and offers of products and/or services we think may be of interest to you; and to personalize your experience with our Services.
We may also use your personal information, including information about your use of our Services, to monitor and improve our Services; for internal business analysis; to prevent fraud, activities that violate our User Services Agreement or other contracts, or that are illegal; and to protect our rights and the rights and safety of our users or others.
For those who interact with us in a commercial capacity, we use your personal information to engage in business transactions with the entity you represent and market to or engage in diligence with the entities you represent.
Notice at Collection: Categories of Personal Information We Sell or Share and Related Information
When we engage in digital advertising, we may sell the following categories of personal information or we may share them for purposes of cross-context behavioral advertising: personal identifiers (IP address); and internet or other electronic activity information.
These categories of personal information are sold to or shared for cross-contextual behavioral advertising to advertising networks and other companies that facilitate digital advertising. We engage in such sales and sharing to facilitate digital advertising that is able to reach people that are most likely to be interested in the Services we provide. We do so by allowing third parties to place cookies or other tracking technologies on our website and/or other Services that may collect information about your online activities over time and across different websites or applications. These parties may then use the information they collect to provide you with personalized content and present you with third party products or services in which you may be interested. For more information about the use of cookies and trackers, see the section “Our Use of Cookies and Analytics” below.
To opt out of such sales and sharing of personal information, visit our Cookie Preference Center.
We do not sell or share for cross-context behavioral advertising any of the other categories of personal information we collect.
Notice at Collection: Retention Periods
We retain the categories of personal information we collect for the length of time necessary to provide our Services and to comply with legal obligations or to protect our legal rights.
Disclosure of Personal Information For Business Purposes in the Past 12 Months
The following chart describes the categories of personal information we disclosed to third parties for a business purpose in the 12 months preceding the date of this Policy:
| Categories of Consumers’ Personal Information | Categories of Third Parties With Which We Disclosed Personal Information for Business Purposes |
|---|---|
| Personal identifiers: Name, mailing address, email address, telephone numbers, billing and shipping addresses, location, account log-in information (e.g., usernames and password), IP address, and other similar information or unique identifiers. | Service providers that assist us in operating, analyzing, and displaying content on our Services; provide business analytics information; provide website hosting and assist with other IT-related functions; provide advertisements and other marketing materials or special promotions; communicate with you via email or postal mail; provide customer support; process your payment information; verify and manage customer information; provide security services and cloud-based data storage; provide legal and accounting services; and arrange for shipping and delivery. |
| Internet or other electronic network activity information: Device and browser type and information regarding your interactions with our Services, details about your browser, operating system or device. | Service providers that provide data security services and cloud-based data storage; host our Services and assist with other IT-related functions; provide advertisements and other marketing materials or special promotions; and provide business analytics information. |
| Commercial and financial information: Records of products ordered or considered; other purchasing or consuming histories; and credit or debit card information or other payment information. | Service providers that assist us in operating, analyzing, and displaying content on our Services; provide business analytics information; provide website hosting and assist with other IT-related functions; provide advertisements and other marketing materials or special promotions; communicate with you via email or postal mail; provide customer support; process your payment information; verify and manage customer information; provide security services and cloud-based data storage; provide legal and accounting services; and arrange for shipping and delivery. |
Business Purposes for Such Disclosures
We disclosed the aforementioned categories of personal information to the categories of third parties identified above for the following purposes: to manage customer, supplier and vendor accounts and relationships; process payments; arrange for shipping and delivery; verify customers’ identities; provide customer support; to conduct business analytics; fulfill customer orders and transactions; engage in advertising and marketing; operate and secure our IT systems; prevent fraud and other illegal activities; and to obtain professional advice about legal and accounting matters.
Additional Information About How We May Disclose Personal Information and Purposes for Disclosures
We may disclose your personal information with other external business partners regarding potential new offers that may be of interest to you provided that you have given us consent to share your personal information, such as name, email address, and/or telephone number, with such third parties. We may also disclose your personal information as required or permitted by law to comply with a subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property or the rights, property or safety of others, including to law enforcement agencies, and judicial and regulatory authorities. We may also disclose your personal information with third parties to help detect and protect against fraud or data security vulnerabilities. And we may share or transfer your personal information to a third party in the event of an actual or contemplated sale, merger, reorganization of our entity or other restructuring.
Our Use of Cookies and Analytics
We may use cookies, pixel tags, web beacons and other similar tracking technologies (“tracking technologies”) to automatically collect information through our Services. Tracking technologies are essentially small data files placed on your computer, tablet, mobile phone, or other devices that record certain pieces of information when you visit our Services. We may use these tracking technologies to help identify irregular behavior, prevent fraudulent activity and improve security, as well as making it possible for you to save your preferences and customize your experience on our Services.
We also allow third parties to use tracking technologies on our Services for analytics and advertising. They assist in helping display advertisements, tailor advertisements to your interests, and to assist in determining if you require assistance or are having problems navigating on our Services. Some of these third parties use the tracking technologies to collect information about how you interact with other websites and advertisements across the Internet, including to suggest products or services which they determine you may be interested in receiving.
You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. You can disable cookies from your computer system by following the instructions on your browser .
Personal Information of Minors
Our Services are not directed to minors under the age of 16 and we do not knowingly collect, sell or share for purposes of behavioral advertising the personal information of minors, including minors under the age of 18. If it is determined that such information has been inadvertently collected, sold or shared, we shall immediately take the necessary steps to ensure that such information is deleted from our systems.
Do Not Track Signals
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals.
How We Keep Your Personal Information Secure
We implement and maintain reasonable security precautions appropriate to the nature of the personal information that we collect, use, retain, transfer, or otherwise process. While we are committed to maintaining a reasonable information security program, no such program can be perfect. Data security incidents and breaches can occur due to factors that cannot be reasonably prevented. Accordingly, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.
Unsubscribe or Opt-Out
All users and/or visitors of our Services have the option to discontinue receiving communications from us, including but not limited to emails, newsletters, or text messages. To discontinue or unsubscribe from receiving such communications from us, please contact us at [email protected] If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
Links to Other Web Sites
Our Services may contain links to affiliates and other websites that are owned or operated by third parties. OneMall is not responsible for any information that you provide on such sites and for their respective content, privacy policies, or security practices and procedures. To protect your information, we recommend that you carefully review the privacy policies of each and every website that you access. The aforementioned Privacy Policy applies only and solely to the information collected by our Services.
Changes to Privacy Policy
We will review and update this Policy from time to time. If changes are made, we will update the Privacy Policy and reflect the date of such modification in the data above. If the changes are material, you will be notified via email or a notice on our website.
Acceptance of Terms
Through the use of our Services, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our Services. In addition, your continued use of our Services following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.
Accessibility
We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related or report barriers, please contact us at [email protected].
How to Contact Us
If you have any questions or concerns regarding our privacy practices or this Privacy Policy, or if you wish to submit a request to exercise your rights as detailed in this Privacy Policy, please contact us at:
OneMall Customer Service
Inagora Inc.
Naka-ku Sakuragicho 1-1-7, Yokohama, Kanagawa, [email protected]